FAQs

Common Questions

Your privacy is important to us. To better protect your privacy, we provide this notice explaining our online information practices and the choices you can make about the way your information is collected and used. To make this notice easy to find, we make it available on our homepage and at every point where personally identifiable information may be requested.

Have confidence in knowing that masteredm.com does not share your information with any third-party companies. Your confidential information is only used by MasterEDM Inc . and its subsidiary or affiliate companies.

We use the information provided when placing an order only to complete that order. We do not share this information with outside parties except to the extent necessary to complete that order, ship the product, and to confirm delivery. We use your return email addresses to answer your emails and to share valuable information, but we never sell your email address or share it with outside parties. We do use non-identifying and aggregate information to better design our website and to share with advertisers. Finally, we never use or share the personally identifiable information provided to us online in ways unrelated to the ones described above without also providing an opportunity to opt-out or otherwise prohibit such unrelated uses.

To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online.

Should you have other questions or concerns about these privacy policies. please call us at +1-9496900133 or send us an email at sales@masteredm.com .

Product Information

EDM Wire Types

We offer a range of EDM wires to meet your specific needs. Our selection includes:

  • Brass EDM Wire: This wire is known for its high tensile strength and excellent conductivity, making it suitable for a wide range of EDM applications.
  • Zn-Coated EDM Wire: Our Zn-coated EDM wire is specially treated to enhance its performance, providing better cutting speed, surface finish, and stability during machining.
  • Gamma EDM Wire: Gamma wire is a high-performance EDM wire that offers superior cutting performance, exceptional accuracy, and increased productivity.

EDM Wire Sizes

Our EDM wires are available in the most common diameter sizes, including:

  • 0.10mm
  • 0.15mm
  • 0.20mm
  • 0.25mm
  • 0.30mm

These diameter sizes cover a wide range of EDM machine types and applications. Additionally, we offer customized sizes to meet specific requirements. Please contact our sales team for further information and assistance regarding custom sizes.
We strive to provide high-quality EDM wires that deliver precise and efficient results. If you have any additional questions about our EDM wires or need assistance in selecting the right wire for your EDM applications, please don’t hesitate to reach out to our customer support team.

Yes, we can provide technical data sheets and material certifications for our EDM wire. We understand the importance of transparency and ensuring that our customers have all the necessary information about our products. Our technical data sheets contain detailed specifications, performance characteristics, and other relevant data for each type and size of EDM wire we offer. Material certifications provide assurance regarding the quality and composition of our EDM wire, ensuring it meets industry standards and requirements. If you require technical data sheets or material certifications for our EDM wire, please reach out to our customer support team, and they will be glad to assist you by providing the requested documentation.

Ordering and Shipping

Email or Phone: You can contact our sales team via email or phone to place your order. Provide them with the details of the EDM wire you need, including the wire type, diameter size, and desired quantity. Our sales representatives will assist you with the ordering process, answer any questions you may have, and provide guidance as needed. They will also provide information on payment options and shipping details.

USA warehouse is located in Los Angels, CA.

China warehouse is located in Dongguan.

Yes, we ship worldwide to almost every location.

Yes, we offer international shipping to customers worldwide. The shipping options and costs may vary based on the destination and the weight/volume of the package. During the checkout process, you will be able to see the available shipping options and their respective costs specific to your location. We strive to work with reliable shipping carriers to ensure timely and secure delivery of your orders.

We understand the importance of prompt order processing and strive to ship orders as quickly as possible. The typical processing time for an order is 1-2 business days. However, please note that this timeframe may vary depending on the availability of the specific EDM wire type and size you ordered. Once your order is processed and shipped, you will receive a notification with the tracking information.